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1, 2, 3 — suddenly your laptop won't find the serial number and you're faced with a blank screen. Luckily, there are quick ways to fix this issue that require few steps or tools. What Is It? It seems that there are four big culprits that can cause your computer not to be able to find its serial number: media card corruption, malicious software infections, corrupted registry keys and startup problems. All four of these are things you need to watch out for if you want to maintain optimal laptop health! One easy way to handle this problem is by creating backups of all the important files on your hard-drive. That way, if your computer is corrupted in some way, you can easily get your information back. At this point, you should be asking yourself how something like this could happen to an otherwise healthy laptop. What do these hackers want with your laptop? It used to be that all they wanted was your money. But now days, they steal information and hold it ransom! It's like the third world war for laptops! What Are the Symptoms? You suddenly find that you can't log into Windows upon boot-up. Your computer will try to run a routine that looks for the serial number of the laptop—but only comes up with blanks. You'll receive a message stating that you don't have the right to access the computer. What Should You Do? 1. Check Your Device Manager: Upon boot-up, your device manager will show you if any hardware components are uninstalled or not functioning properly. If that is found to be true, then it is recommended that you restart your computer and try again. If this fixes the problem, then you can go on with step two. 2. Check Your Device Manager: If these steps do not work, there's a good chance something has been tampered with from an outside source or via a virus. With this, you will need to repair your Device Manager by following these instructions. 3. Check your Hard-drive: Your hard drive may be corrupted if it is experiencing consistent errors during file transfer. A program called CHKDSK (Check Disk) can help fix problems like these. To run it, type in "chkdsk /f" into the search bar and it will run automatically. This process might take awhile, so be patient! 4. Run the CHKDSK: Another way to fix this problem is to run the free tool that can be found at: http://technet.microsoft.com/en-us/sysinternals/bb731653.aspx 5. Run the CHKDSK: Lastly, if all else fails, you can always use a program called Ghost Viewer to recover your data! To get there, type "ghost 16.exe" into your search bar and press enter. http://www.schneider-techsolutions.com/OS_and_OS_Linux_Advanced_Guide_for_Beginners__Series__1__Part__2_. cfa1e77820
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